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University life is exciting, although some experiences are difficult to handle. Professional, caring counselors at the Walter Young Center are available to help students sort through problems. The service is completely confidential.

Common concerns include:

  • I feel depressed/homesick/confused.
  • My boyfriend/girlfriend and I aren't getting along.
  • I freeze when I take a test.
  • I have trouble being assertive.
Angie Brannan MSW, LCSW
Director of Counseling Services
Ivette Alvarado, MS, LPC

If you've been involved in a sexual assault, sexual misconduct or domestic/relationship abuse we are here to help, and Carroll also offers support, resources and information through the Office of Victim Services.  For more information, please see their webpage.


SUMMER HOURS:  Starting Friday, May 18 through Friday, August 17, business hours at the Walter Young Center are Monday through Thursday, 8 a.m. to 4:30 p.m. and Fridays 8 a.m. - noon. We are located just east of the campus center parking lot entrance on Wright Street in the lannon stone house. Please enter at the front door on Wright Street.


We provide short-term solution-focused counseling. We also provide referrals to community providers if longer-term counseling is needed. During your initial appointment, the counselor will help you develop a plan of action that best fits your situation.

Counseling appointments during the months of June and July are offered on Tuesday and Wednesdays. If you need an appointment outside of these times, please contact us and the counselor will contact you to work out a time.

To schedule an appointment, call the Walter Young Center at 262.524.7335 or e-mail us at and ask to schedule with a personal counselor.

If a student needs immediate attention in an emergency they can call Public Safety at 262-524-7300. 

Other counseling resources in the community if students want to use their insurance:

Family Service of Waukesha  (Broadway and East Avenue)  262-547-5567

Cornerstone Counseling Services (711 N. Grand Ave.)  262-789-1191

ProHealth Behavioral Health at Waukesha Memorial Hospital 262-928-4036

If a student opts to use the above services they should call the customer service number on their insurance card to verify that their therapist is a network provider.