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The Student Health Center is located at 215 Wright Street (on the corner of Wright and Charles Streets).

Student Health Center staff enjoys working in partnership with students to meet their health needs on campus.

The board certified nurse practitioners (NPs) are able to:

  • Treat students for minor illnesses and injuries
  • Run tests to diagnose strep throat, mono, urinary tract infections, etc. 
  • Write prescriptions after examining patients, if indicated
  • Perform annual physical exams, sports physicals, and pap smears
  • Contraceptive counseling and prescriptions
  • Administer vaccines, drug screens, blood tests, immune titers, and TB skin tests
  • Sexually transmitted infection (STI) screening/testing and treatment
  • Complete Cross Cultural Experience (CCE) Medical Health Statements and provide some travel vaccines and prescriptions
  • Examine students that have been sexually assaulted and offer STI testing to victims free of charge. *Please note that Carroll University NPs are confidential reporters but are not SANE nurses (sexual assault nurse examiner) and cannot provide a forensic exam to victims of assault.

**NEW FOR FOR 2020-2021 AN APPOINTMENT IS REQUIRED FOR ALL VISITS**

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Health Center Hours and How to Schedule an Appointment

In July the Health Center will be open to see patients on Tuesday 10am-3pm and Thursday 11am-2pm  

In July we will provide well visits such as well physicals, TB tests, drug screens, birth control, STI screening, immune titers and vaccines.

All VISITS WILL BE BY APPOINTMENT ONLY

To schedule an appointment, students can schedule online in the patient portal https://carrollu.medicatconnect.com/, call 262-524-7233, or e-mail healthcenter@carrollu.edu

In some circumstances, the Health Center can provide some telemedicine appointments .*

*Due to licensing requirements, the NP cannot provide telemedicine visits if the student is residing in a state that is not part of the nursing compact.

If you have a concern or question, or would like to schedule a telemedicine visit please call 262-524-7233, e-mail healthcenter@carrollu.edu, or send a secure message via the patient portal: https://carrollu.medicatconnect.com/    

The Health Center will not be seeing students for illness in July.

Students that are ill with symptoms of COVID-19 (see middle column), or believe they have been exposed to COVID-19 should call their healthcare provider, local clinic, or hospital before they go and let them know their symptoms. 

Local COVID testing options: 

ProHealth Care Medical Group - Waukesha Urgent Care has evaluation and testing- call ahead before you go.

2130 Big Bend Road (Hwy 59 & 164), Waukesha, WI 53189

262.513.7555

Local testing through the Wisconsin Department of Health Services https://www.dhs.wisconsin.gov/covid-19/testing.htm

ProHealth Care Coronavirus Hotline: 262-928-4499 

Advocate Aurora COVID 19 Hotline: 866-443-2584- can call for information on drive up community testing if you have COVID symptoms or a known exposure

Aurora Urgent Care

Located at Aurora Health Center-Oconomowoc, Summit Ave

1284 N Summit Ave. Oconomowoc, WI 53066

262.569.3080

ProHealth virtual urgent care visit option before testing:

The visit is scheduled through the patient’s MyChart account.

Virtual services are available Monday through Friday 8am-8pm, Saturday and Sunday 8am-4pm.

After the virtual visit, if appropriate, the provider directs the patient to a screening site for testing.

These visits are $45 retail, insurance coverage is also available. Testing is billed to insurance.

Use this link to set up a MyChart account online: https://mychart.prohealthcare.org/MyChart/signup

Once the MyChart account is established, there are very specific instructions including a brief video on how to schedule a virtual visit on the homepage.

Any student that is diagnosed with COVID 19 should notify the Student Health Center at 262-524-7233

If you have questions or immediate needs related to COVID-19, you can:

  • Text COVID19 to 211-211,
  • Visit 211Wisconsin.org, or
  • Call 211-Call volumes are high, please be patient and try to use the text or online options first.
In an emergency, please call 911 or Public Safety at 262-524-7300.

Health Center Staff

Pam Dolata, MSN, FNP-BC, Family Nurse Practitioner, Health Center Director
  
Kristin Kastner, MSN, ANP-BC, Adult Nurse Practitioner
 
Monica Adams, C.M.A., Certified Medical Assistant
 
Patty Hiegel, C.M.A., Certified Medical Assistant
 
Phone: (262) 524-7233
Fax: (262) 650-4897

Mission Statement and Purpose

  • Provide health care that is convenient, high quality, and cost effective to a diverse population of Carroll University Students.
  • Involve students in their own health care and assist them in achieving their academic and personal goals by providing testing required by their academic program and through promoting, maintaining, and restoring health.
  • Students are involved with and assisted in making informed, sound health choices to prevent illness and restore/promote health today and always. Include self care opportunities and/or patient education with every visit.
  • Provide a knowledgeable, dedicated staff who collaborate with campus and community resources when indicated and are committed to serving in the best interest of Carroll University students.
  • In partnership with Student Affairs and health professionals on campus, provide outreach and education to promote the physical and mental health of all Carroll University Students.

Coronavirus (COVID-19)

Carroll University is closely monitoring the novel coronavirus (COVID-19) outbreak. University administration, along with members of the University Emergency Preparedness and Response Team, are in regular consultation in regard to Carroll’s comprehensive response plan and its implementation during this rapidly evolving situation. Below please see updates on how COVID-19 may be impacting the Carroll community. We’ve also included links to information from state, national and international public health authorities.

Frequently Asked Questions

What are the symptoms of COVID-19? 

These symptoms may appear 2-14 days after exposure to the virus:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
 
Students with symptoms should call their primary healthcare provider (or a local clinic listed on the right) to schedule an appointment.
 
For comprehensive answers to frequently asked questions in regard to novel coronavirus (COVD-19), please see information from the World Health Organization
 
If you are ill or believe you have been exposed to coronavirus (COVID-19) please see the list of local urgent care centers and Waukesha Memorial ER on the right side of this page. Call the clinic or hospital before you go and let them know your symptoms. 

Other local resources:

ProHealth Care Medical Group - Waukesha Urgent Care has evaluation and testing- call ahead before you go.

2130 Big Bend Road (Hwy 59 & 164), Waukesha, WI 53189

262.513.7555

Local testing through the Wisconsin Department of Health Services COVID-19 Testing Sites

ProHealth Care Coronavirus Hotline: 262-928-4499 

Advocate Aurora COVID 19 Hotline: 866-443-2584

If you have questions or immediate needs related to COVID-19, you can:

  • Text COVID19 to 211-211,
  • Visit 211Wisconsin.org, or
  • Call 211-Call volumes are high, please be patient and try to use the text or online options first.

If you have had contact with someone with COVID-19, in the past 14 days, please refer to the following guidance on how to self-quarantine and self-monitor:

How do I self-quarantine myself?

  • Stay home. This means do not go to school, work, public areas, or attend large gatherings, such as parties, weddings, meetings, and sporting events. If you need medical care, call your health care provider. Call ahead before you go to your doctor’s office or to an emergency room. Tell them your symptoms and that you traveled to an area of the world that has a COVID-19 outbreak.
  • Do not use public transportation, ride-sharing, or taxis.
  • Do not go out to restaurants or have guests over to your house.
  • Postpone any travel. If travel is absolutely necessary, you must contact your local health department first for instructions. Please know, if you choose to travel and become ill while you are away, you may not be able to return home using public transport (for example, air travel) until you are well and released from possible isolation by the local public health department.
  • Wash your hands often and practice good hygiene.
  • Postpone all nonessential medical appointments (for example, dental cleaning, eye exam, routine check-up) until you are out of quarantine. If you have an essential appointment during the quarantine, please call your provider ahead of time and tell them that you traveled to an area of the world experiencing a COVID-19 outbreak. Your local health department may also be able to help you.
  • If you need medical care, call your health care provider. Call ahead before you go to your doctor’s office or to an emergency room. Tell them your symptoms and that you traveled to an area of the world experiencing a COVID-19 outbreak.
  • Consider minimizing contact with people and animals in your home (stay in your own room and, if possible, use your own bathroom). Avoid sharing personal household items such as dishes, towels, and bedding.

How do I monitor myself for symptoms of COVID-19?

For the 14 days after you have been exposed, you should monitor yourself (watch yourself) for symptoms.

Self-monitoring instructions:

  • If possible, take your temperature twice a day with a thermometer. A fever is typically a temperature of 100.4°F or greater. If you do not have a thermometer, symptoms of fever may include feeling unusually hot for no reason, having chills or having the sweats.
  • Watch for fever, cough, or trouble breathing.

What should I do if I get a fever, cough, or am having trouble breathing, or need medical care?

  • Call one of the numbers below so you can be triaged and directed to appropriate care:

ProHealth Care Medical Group - Waukesha Urgent Care

2130 Big Bend Road (Hwy 59 & 164), Waukesha, WI 53189

262.513.7555

Waukesha Memorial Hospital Emergency Department

725 American Ave., Waukesha, WI 53188

262.928.2000

  • Call ahead before you go to a doctor’s office or to an emergency room. Tell them your symptoms and that you are concerned about a possible COVID-19 infection.
  • Do not use public transportation, ride-sharing, or taxis.
  • If you have a facemask, wear it to the clinic, ER, or if you need to be around other people.
  • Cover your mouth and nose with a tissue when you cough and sneeze.

If you need emergency medical attention at any time during the 14 days, call 911 and let them know that you are experiencing symptoms of COVID-19.

If you get ill with a fever, cough or shortness of breath during the quarantine period, or get diagnosed with COVID-19 please notify the Health Center 262-524-7233 and follow the isolation instructions below.

Instructions for Self-Isolation for Individuals Being Evaluated, Suspected, or Diagnosed with COVID-19

Stay home (or other location approved by public health). This means do not go to work, school, or public areas. If you need medical care, it is important you follow the instructions below.

While at home separate yourself from other people in your home. As much as possible, you should stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available.

Avoid sharing personal household items. You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home. After using these items, they should be washed thoroughly with soap and water.

Wash your hands often and practice good hygiene.

Wear a facemask if you need to be around other people and cover your mouth and nose with a tissue when you cough and sneeze.

Self-Monitoring

Measure your temperature twice a day. If you do not have a thermometer, please let the Health Center know.

Watch for a worsening cough or difficulty breathing.

If your symptoms get worse or you have difficulty breathing:

Contact the Health Center if you require medical assistance 262-524-7233. Do not use public transportation, ride-sharing, or taxis. If it is after hours, please call Public Safety at 262-524-7300 or one of the numbers listed below:

ProHealth Care Medical Group - Waukesha Urgent Care

2130 Big Bend Road (Hwy 59 & 164), Waukesha, WI 53189

262.513.7555

Waukesha Memorial Hospital Emergency Department

725 American Ave., Waukesha, WI 53188

262.928.2000

If you need emergency medical attention any time during the monitoring period, call 911 and let them know that you have or are suspected to have COVID -19.

Persons with COVID-19 who have symptoms and were directed to Isolate and care for themselves at home may discontinue home isolation under the following conditions:

  • At least 3 days (72 hours) have passed since recovery defined as resolution of fever without the use of fever-reducing medications and improvement in respiratory symptoms (e.g., cough, shortness of breath); and,
  • At least 10 days have passed since symptoms first appeared.

Important Resources

For more information about the 2019 novel coronavirus, please visit the following websites listed in the right column under Health Information:

COVID 19 Fact Sheet

COVID-19 Share the Facts

Free STD Testing Available

New Electronic Health Record

The student Health Center has recently implemented an electronic health record called Medicat. Students can now complete the required Health History Form and enter the required vaccine dates electronically via the Patient Portal: https://carrollu.medicatconnect.com/. To complete your required Health History Form, log into the Patient Portal using your Carroll University user name and password. In the near future, students will have access to my chart and be able to self schedule appointments via the portal.  Students will be able to use their student ID and complete the self check in process via laptops when they come for a visit to the Student Health Center. Please be patient with the Student Health Center staff as we transition to the electronic health record as visits may take more time than usual until our staff adjusts to the new system. 

Traveling Abroad?

 
The Health Center NPs can help you prepare to study abroad or head off on your next NCEP trip. We can sign the required Medical Health Statement form, review and administer vaccines recommended for travel, and CDC recommendations for your travel destination. We also can write prescriptions for anti-malaria medication, and recommend medication to treat traveler's diarrhea. There is a $20 charge for a travel consult, which is billed to your student account or can be paid using Carroll Cash. Vaccine prices vary, but the Health Center bills the cost of the vaccine plus a $10 administration fee (see Health Center Fees under handouts section on the right of this page). The Health Center staff will give you a receipt to submit to your insurance if covered through a private insurance plan. If you have the WPS student insurance plan offered through the University, travel vaccines and consults are 100% covered if administered by the Student Health Center.

Off Campus Travel Resources:

ProHealth Works International Travel Medicine Clinic

Seeger Medical Office Building

20611 Watertown Rd. Suite J

Waukesha, WI 53186

Phone: (262) 928-5900

They can bill insurance and they offer a discount for services not covered by insurance. For more information visit: http://www.prohealthcare.org/international-travel-medicine-clinic.aspx

 

Waukesha County Public Health

International Travel Clinic

514 Riverview Avenue

Waukesha, WI 53188

Call for an appointment

Phone: (262) 896-8430

For more information visit: https://www.waukeshacounty.gov/travel/

 

 Web Travel Resource:

The Centers for Disease Control and Prevention (CDC) has a very comprehensive travel page with up to date travel information, notices, and recommendations specific for your destination.

Go to http://wwwnc.cdc.gov/travel/ and enter in the country you are traveling to and you will learn about the recommended vaccines, medications, health and safety tips, and what to pack in order to stay healthy when traveling to your destination.

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