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The Student Health Center is located at 215 Wright Street (on the corner of Wright and Charles Streets).

Student Health Center staff enjoys working in partnership with students to meet their health needs on campus.

The board certified nurse practitioners (NPs) are able to:

  • Treat students for minor illnesses and injuries
  • Run tests to diagnose strep throat, mono, urinary tract infections, etc. 
  • Write prescriptions after examining patients, if indicated
  • Perform annual physical exams, sports physicals, and pap smears
  • Contraceptive counseling and prescriptions
  • Administer vaccines, drug screens, blood tests, immune titers, and TB skin tests
  • Sexually transmitted infection (STI) screening/testing and treatment
  • Complete Cross Cultural Experience (CCE) Medical Health Statements and provide some travel vaccines and prescriptions
  • Examine students that have been sexually assaulted and offer STI testing to victims free of charge. *Please note that Carroll University NPs are confidential reporters but are not SANE nurses (sexual assault nurse examiner) and cannot provide a forensic exam to victims of assault.


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Health Center Hours and How to Schedule an Appointment

For student and Health Center staff safety during the COVID-19 pandemic, the Health Center has made changes to our operations for infection control purposes.

ALL VISITS ARE BY APPOINTMENT ONLY. We are not allowing any walk-ins except for in an emergency


  • Appointments for ill students (including COVID-19 symptoms (see middle column) or COVID testingwill be scheduled in the morning Monday through Friday 9:00am-1pm
  • To schedule an appointment when you are ill, you must call 262-524-7233
  • Appointments for well visits will be scheduled in the afternoon 2pm-5pm Monday through Thursday and from 1:30pm-4:30pm on Friday.
  • To schedule an appointment for a well visit, such as a well physical (for sports, employment, pap smear, or for your program), TB test, vaccine, contraception, STI screening, drug screen, immune titer, and also UTI or Gyn concern, students can schedule online in the patient portal, or call 262-524-7233

If the reason for your visit isn't listed, or the online slots are full you can call 262-524-7233 to schedule an appointment. If you are ill outside of Health Center hours, please see column on right for a list of local clinics.

In some circumstances, the Health Center can provide telemedicine appointments .*

If you have a concern or question, or would like to schedule a telemedicine visit please call 262-524-7233

*Due to licensing requirements, the NP cannot provide telemedicine visits if the student is residing in a state that is not part of the nursing compact.

Regular Academic Year Hours:

Monday - Thursday 9am-1pm and 2pm-5pm

Friday 9am-1pm and 1:30pm-4:30pm

In an emergency, please call 911 or Public Safety at 262-524-7300. If you need a ride to a local clinic or the ProHealth Care Waukesha Memorial Hospital ER, the Public Safety shuttle will take you if you specify it is for a medical reason. If you are ill with COVID symptoms, please notify dispatch when you call and wear a face covering or mask.

Health Center Staff

Pam Dolata, MSN, FNP-BC, Family Nurse Practitioner, Health Center Director
Kristin Kastner, MSN, ANP-BC, Adult Nurse Practitioner
Monica Adams, C.M.A., Certified Medical Assistant
Phone: (262) 524-7233
Fax: (262) 650-4897

Mission Statement and Purpose

  • Provide health care that is convenient, high quality, and cost effective to a diverse population of Carroll University Students.
  • Involve students in their own health care and assist them in achieving their academic and personal goals by providing testing required by their academic program and through promoting, maintaining, and restoring health.
  • Students are involved with and assisted in making informed, sound health choices to prevent illness and restore/promote health today and always. Include self care opportunities and/or patient education with every visit.
  • Provide a knowledgeable, dedicated staff who collaborate with campus and community resources when indicated and are committed to serving in the best interest of Carroll University students.
  • In partnership with Student Affairs and health professionals on campus, provide outreach and education to promote the physical and mental health of all Carroll University Students.

Report COVID-19

Any student diagnosed with COVID-19, who gets tested off campus, or is instructed to isolate or quarantine should text 262-218-2379

or email to report.

Report COVID Vaccine

The COVID vaccine is not currently available in the Health Center. The Health Center staff has completed COVID vaccinator enrollment forms, but will not be able to provide vaccine to the general student population until eligible based upon state guidelines. 

If you have received the COVID vaccine off campus, please use the following form to report your COVID vaccine. Once fully vaccinated, you may not need to quarantine if exposed. 

COVID-19 Testing on Campus and Waukesha County

COVID Testing at Carroll University

Free COVID Testing at the Student Health Center

  • Symptomatic or asymptomatic close contacts/exposed students can test for free at the Student Health Center
  • The Student Health Center will be utilizing rapid COVID tests with results within 15 minutes, however in some circumstances we may need to send a confirmation test to a local lab where the results could take 2-3 days.
  • Students must call 262.524.7233 to make an appointment; no walk-ins will be accepted.
  • This semester, COVID testing is available in the Student Health Center Monday – Friday 9am-1pm

The testing in the Student Health Center is for students with COVID Symptoms or who were exposed. Please go to this link for information about Mandatory COVID Testing for all Students

Additional COVID Testing in Waukesha County

You must self-isolate until you receive a negative COVID test result.


Waukesha County Expo Center
Malone Park
Moreland Medical Building

1000 Northview Rd Waukesha

16400 W. Al Stiger Pkwy, New Berlin

Enter from National Ave. 

Parking lot of 1111 Delafield St. Waukesha Building

Enter from Delafield St.

Days and Hours Mon-Fri 9am – 4pm Mon-Sat 9am- 3pm

Saturday 9 am – 1pm

By Appointment Only

Pre-registration Click here to pre-register

Click here to download PDF of registration/ requisition form

Make sure to select the PDF for Malone Park

Click here to make an appointment.

 Click here to pre-register

Ages Served Ages: 5+ Ages: All ages Ages: 5+


*Bring insurance card and driver’s license or State ID*

Insurance may be billed.

No out of pocket costs should be incurred.

No one will be turned away due to lack of insurance. 

Insurance will be billed.

$100 for Travel Testing

No one will be turned away due to lack of insurance.

Insurance will be billed.

No out of pocket costs should be incurred.

No one will be turned away due to lack of insurance. 

Insurance Types Accepted (should have no out of pocket costs)

Medicare, Medicaid, and most private insurers Medicare, Medicaid, and most private insurers Medicare, Medicaid, and most private insurers
Insurance Types that may incur a cost





Health Cost Sharing, Short-Term policies, Non-qualifying indemnity policies


OneShare Health

MPowering Benefits


Sedhra Health

Altrua Healthshare





Results Window  3-7 Days Same-Day or Next-Day 3-7 Days
Results Hotlines  (866) 419-6988 (262) 788-9311
(866) 419-6988

You must self-isolate until you receive a negative COVID test result. 

If you were tested at the Expo Center or Moreland Medical, and you've been waiting for more than 5 days for test results, call the state's Results Hotline at (866) 419-6988. Available Monday through Saturday. You may wish to check your Spam/Junk email folder too.

COVID Testing at ProHealth Care Medical Group - Waukesha Urgent Care

Saturday and Sunday- bring your insurance information, they will bill your insurance. Insurance companies usually cover COVID testing if you have symptoms or were exposed. 

If you have symptoms, self isolate while you wait for test results

  • Do not go to in person class, work, or social gatherings while waiting for your test result.
  • If you are living in a traditional residence hall or sharing a room and experiencing COVID symptoms, contact your RA or Public Safety (262.524.7300). Students are required to notify of their results and if you need to be moved to an isolation space.

Changes to Quarantine Guidelines

COVID-19: Close Contacts

If you had close contact with someone who has been diagnosed with COVID-19, you may be at risk of infection. Anyone who has been exposed to COVID-19 is encouraged to get tested. It is important to quarantine and self-monitor to protect yourself, your family, and the Carroll community. A 14-day quarantine period remains the safest option if you are close contact of someone who has COVID-19.

What does it mean to be a "close contact" of someone with COVID-19?

You are a close contact if any of the following situations happened while you spent time with the person with COVID-19, even if they didn't have symptoms:

  • Had direct physical contact with the person (for example, a hug, kiss, or handshake).
  • Were within 6 feet of the person for a total of more than 15 minutes in a single day.
  • Had contact with the person's respiratory secretions (for example, coughed or sneezed on; contact with a dirty tissue, shared a drinking glass, food, towels, or other personal items.

Note: Wearing a face mask or covering while you spend time with someone diagnosed with COVID-19, even if the person with COVID-19 was also wearing a mask, likely reduces your risk of getting COVID-10, but may not prevent it entirely. If you and/or the other person with COVID-19 was wearing a face mask or covering during any of the above situations, you are still considered a close contact.

A 14-day quarantine remains the safest option if you are a close contact of someone who has COVID-19. DHS and Waueksha County support CDC's recently revised guidelines shortening the quarantine period to 10 days, provided people still monitor for symptoms for the full 14 days. Quarantine may be shortened further to 7 days, using a test-based strategy. 

For people who do not develop symptoms, quarantine can end:

  • After completing day 10 of quarantine without testing.
  • Or, on Day 8 of quarantine and receiving a negative test result (PCR or antigen) that was collected within 48 hours of the end of quarantine, on Day 6 or Day 7.  Students can call the Health Center at 262-524-7233 to schedule a test no earlier than day 6 or 7, or can test off campus and submit their COVID test results to 
  • Close contacts must continue to monitor for symptoms for the full 14 days. If they develop symptoms after the end of their quarantine, people should immediately isolate, contact their health care provider or the Health Center, and get tested. Community testing site locations may be found at:  

Coronavirus (COVID-19)

What are the symptoms of COVID-19? 

These symptoms may appear 2-14 days after exposure to the virus:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Watch for symptoms-We encourage students to do a self check for symptoms everyday before coming campus or going to class- there are multiple apps you can use:

CDC Self-Checker-A guide to help you make decisions on when to seek testing and appropriate medical care.

Apple/CDC COVID-19 Screening Tool 

COVID-19 Symptom Tracker App

What to Do if You Have COVID-19 Symptoms?
Students with any COVID-19 symptoms should stay home except to get medical care. Do not go to class, work, athletics, dining facilities, or participate in any other activities. Avoid using public transportation or ride sharing. If you feel worse or you think it is an emergency, seek medical care immediately.
  • Students with any of the COVID-19 symptoms above should call their primary provider or one of the numbers below to schedule an appointment for evaluation and COVID testing.
  • Students with symptoms will need to isolate until their test results are back- do not go to in person classes or activities.

Student Health Center- must call 262-524-7233 to schedule an appointment. Beginning January 11th, the Student Health Center offers COVID-19 testing in the morning between 9am-12:30pm Monday through Friday. We test symptomatic students and asymptomatic close contacts/exposed students. 

ProHealth Care Medical Group - Waukesha Urgent Care* 
2130 Big Bend Road (Hwy 59 & 164), Waukesha, WI 53189

Other COVID Testing Options In Waukesha County

*When going to off campus facilities for COVID testing, we encourage students to use their local Waukesha address rather than their permanent address on clinic/testing forms. This will allow notifications to go directly to Waukesha Public Health and help prevent delays in contact tracing efforts and mitigation of infection. 

When to Seek Emergency Medical Attention

Emergency Warning Signs* for COVID-19.

If someone is showing any of these signs, seek emergency medical care immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

*This list is not all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you.

In an emergency, call 911, Public Safety 262-524-7300, or call ahead to ProHealth Waukesha Memorial Hospital Emergency Department 262-928-1000

During the COVID pandemic, due to risk of aerosolization of the COVID-19 virus, we are asking that students do not use nebulizers in residence halls



COVID-19 Carroll Comeback

Local testing options

Wisconsin Statewide Community Testing Options - Scroll down to see your county

ProHealth Care Coronavirus Hotline: 262-928-4499 

Advocate Aurora COVID 19 Hotline: 866-443-2584

If you have questions or immediate needs related to COVID-19, you can:

Close Contacts, Quarantine, and Isolation






Prevent COVID 19

Until a vaccine for COVID-19 becomes available, these are the best measures to protect yourself: 

  • Avoid close contact with others and practice physical distancing.
  • Cover your mouth and nose with a mask or face covering when around others
  • Practice good hand hygiene.
  • Avoid touching your face, eyes, and mouth when in public
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • Monitor your health daily and stay home when you are ill

Free STD Testing Available


Traveling Abroad?

The Health Center NPs can help you prepare to study abroad or head off on your next NCEP trip. We can sign the required Medical Health Statement form, review and administer vaccines recommended for travel, and CDC recommendations for your travel destination. We also can write prescriptions for anti-malaria medication, and recommend medication to treat traveler's diarrhea. There is a $20 charge for a travel consult, which is billed to your student account or can be paid using Carroll Cash. Vaccine prices vary, but the Health Center bills the cost of the vaccine plus a $10 administration fee (see Health Center Fees under handouts section on the right of this page). The Health Center staff will give you a receipt to submit to your insurance if covered through a private insurance plan. If you have the WPS student insurance plan offered through the University, travel vaccines and consults are 100% covered if administered by the Student Health Center.

Off Campus Travel Resources:

ProHealth Works International Travel Medicine Clinic

Seeger Medical Office Building

20611 Watertown Rd. Suite J

Waukesha, WI 53186

Phone: (262) 928-5900

They can bill insurance and they offer a discount for services not covered by insurance. For more information visit:


Waukesha County Public Health

International Travel Clinic

514 Riverview Avenue

Waukesha, WI 53188

Call for an appointment

Phone: (262) 896-8430

For more information visit:


 Web Travel Resource:

The Centers for Disease Control and Prevention (CDC) has a very comprehensive travel page with up to date travel information, notices, and recommendations specific for your destination.

Go to and enter in the country you are traveling to and you will learn about the recommended vaccines, medications, health and safety tips, and what to pack in order to stay healthy when traveling to your destination.