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Wireless Connection Information

Carroll supports AC and 802.11b/g/n in all academic buildings and Residence Halls. The wireless network provides full access to the Carroll Network and Internet.

"Private" wireless networks are not allowed and operating one will result in the loss of network privileges.

Instructions for connecting Windows and Mac devices can be found on the right-hand side of the page. When connecting to the "Carroll" network with most devices including smart phones, tablets, game consoles, etc., you will be prompted for a username (or identity) and password when connecting; when prompted for this information, please enter your Carroll username and password.

Below are the SSIDs broadcast on campus:

  1. “Carroll” - for all members of the Carroll community including faculty, staff, and students.
  2. “Carroll Guests” – for those without a Carroll network account.

All dorm rooms on campus have access to Carroll's wi-fi network. For smartphones, laptops, and tablets simply connect to Carroll, enter your Carroll username & password and you should be all set.

For other devices such as game consoles, Chromecasts, and Smart TVs that cannot properly redirect to our login, please connect that device to the Carroll Guest network. On our end, we should detect the device and move it over on the back end to the proper Carroll network. If you experience any issues, you will need to look within the network settings for your MAC address and send that as well as type of device to and we can set it up on our end to connect correctly. After you receive confirmation, please reconnect the device to the Carroll Guest network.



Cable TV

Due to a change in Carroll's Cable TV system during the summer of 2016, there are a couple of things you will need to be aware of.

  1. Your TV must support Clear QAM. This can be found in your owners manual or guide and might also be referred to as a "QAM Tuner."
  2. You will likely need to force your TV to re-scan for the new channel lineup. This varies by TV make and manufacturer, and directions can be found on line or in your owners guide. The TV mode should remain set to "Cable TV", not Antenna.
  3. A complete guide for the new TV channel line up can be found on the ITS Web Site under "Residence Halls"

If your TV does not support QAM/Clear QAM Tunning, you will need to purchase a QAM Tuner. ITS has tested and verified that the iView 3200STB (Available from Amazon) is compatible with our new TV system for watching live TV. The scheduled recording function that is advertised with the box WILL NOT WORK nor will the onscreen guide, and this is expected behavior.

If you have any questions, please feel free to contact the ITS Help Desk.

TV Instructions Download