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SYSTEM MAINTENANCE NOTICE

ITS will be performing system maintenance on CX on Friday, April 18, 2014 between 8am and 12pm.  During this time, CX will be unavailable along with all Cognos reports.  The following pages on my.carrollu that connect to CX will also be unavailable: Courses and Registration, Faculty and Advisor.  Access to MyCourses and PioMail will NOT be impacted by this update. 

If you have questions regarding this maintenance contact the ITS Help Desk (262-524-7229/helpdesk@carrollu.edu)

The ITS Help Desk is located on the main level of New Hall.  The Help Desk is the central point of contact for IT-related issues, problems, questions & requests. 

Contact Information

In Person: Lobby of New Hall
By Phone: 262-524-7229 or x7229 from on-campus
By Fax: 262-951-3053

Easter Break Help Desk Hours

The ITS Help Desk will be closed on Friday, 4/18, for Easter Break.

ITS Help Desk Hours

Monday - Thursday: 7:30AM - 6:30PM
Friday: 7:30AM - 4:30PM
Saturday & Sunday: Closed

ITS Maintenance Schedule

During these scheduled Sunday maintenance dates, network resources may become unavailable at anytime during the 5:00AM – 10:00AM maintenance window. If there will be any major planned system outages scheduled on these dates, we will post this information here. Here is a list of upcoming maintenance dates:

              
3/23/2014, 4/6 & 20/2014

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