The Student Health Center is located in the Center For Student Life and Wellness at 304 N. East Avenue. 

Student Health Center staff enjoys working in partnership with students to meet their health needs on campus.

The board certified nurse practitioners (NPs) are able to:

  • Treat students for minor illnesses and injuries
  • Run rapid tests to diagnose COVID-19, strep throat, mono, influenza, urinary tract infections, etc.
  • Order routine blood test and lab tests to monitor chronic conditions and medications through ProHealth lab.  
  • Write prescriptions after examining patients, if indicated
  • Perform annual physical exams, sports physicals, and pap smears
  • Contraceptive counseling and prescriptions
  • Administer vaccines, drug screens, blood tests, immune titers, and TB skin tests
  • Sexually transmitted infection (STI) screening/testing and treatment
  • Complete Cross Cultural Experience (CCE) Medical Health Statements and provide some travel vaccines and prescriptions
  • Examine students that have been sexually assaulted and offer STI testing to victims free of charge. *Please note that Carroll University NPs are confidential reporters but are not SANE nurses (sexual assault nurse examiner) and cannot provide a forensic exam to victims of assault.


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Health Center Hours and How to Schedule an Appointment

The Health Center is located in the Center for Student Life and Wellness at 304 N. East Ave.   

ALL VISITS ARE BY APPOINTMENT ONLY. We are not allowing any walk-ins except for in an emergency

  • To schedule an appointment, students can schedule online in the patient portal, or call 262-524-7233
  • If you are ill with any COVID symptoms, we will do a rapid COVID test as part of your evaluation, and you will need to use the back entrance.
  • Masks are still required for visits to the Health Center. 
  • Within an hour of your appointment, before you come to the Health Center, check-in from your phone or laptop by logging into the Medicat patient portal, scrolling down to the upcoming appointments, and clicking the blue check-in button to fill out the forms (this can only be done within an hour of your appointment).

If the reason for your visit isn't listed, or the online slots are full, you can call 262-524-7233 to schedule an appointment. 

Health Center Summer Hours:

In June, the Health Center will be open the following dates and times:

  • Thursday, June 2    9am-1pm
  • Tuesday, June 7     9am-1pm and 1:30pm-4:30pm
  • Thursday, June 9    9am-1pm
  • Tuesday, June 14   9am-1pm and 1:30pm-4:30pm
  • Thursday, June 16 9am-1pm
  • Tuesday, June 21   9am-1pm and 1:30pm-4:30pm

The Health Center will be CLOSED June 22 through July 6.

In July, the Health Center will be open the following dates and times:

  • Thursday, July 7     9am-1pm
  • Tuesday, July 12    9am-1pm and 1:30pm-4:30pm
  • Friday, July 15        1pm-2pm
  • Wednesday, July 20  9am-1pm and 1:30pm-4:30pm
  • Tuesday, July 26    9am-1pm and 1:30pm-4:30pm
  • Thursday, July 28   9am-1pm

In August, the Health Center will be open Monday-Friday 9am-1pm and 1:30pm-4:30pm

Regular Academic Year Hours:

Monday - Thursday 9am-1pm and 2pm-5pm

Friday 9am-1pm and 1:30pm-4:30pm

If you are ill outside of Health Center hours, please see column on right for a list of local clinics, or see middle section for local COVID testing options.

In an emergency, please call 911 or Public Safety at 262-524-7300. If you need a ride to a local clinic or the ProHealth Care Waukesha Memorial Hospital ER, the Public Safety shuttle will take you if you specify it is for a medical reason. If you are ill with COVID symptoms, please notify dispatch when you call and wear a face covering or mask.

Health Center Staff

Pam Dolata, MSN, FNP-BC, Family Nurse Practitioner, Health Center Director
Kristin Kastner, MSN, ANP-BC, Adult Nurse Practitioner
Cherish Lumpkins, M.A. Medical Assistant
Phone: (262) 524-7233
Fax: (262) 650-4897

Mission Statement and Purpose

  • Provide health care that is convenient, high quality, and cost effective to a diverse population of Carroll University Students.
  • Involve students in their own health care and assist them in achieving their academic and personal goals by providing testing required by their academic program and through promoting, maintaining, and restoring health.
  • Students are involved with and assisted in making informed, sound health choices to prevent illness and restore/promote health today and always. Include self care opportunities and/or patient education with every visit.
  • Provide a knowledgeable, dedicated staff who collaborate with campus and community resources when indicated and are committed to serving in the best interest of Carroll University students.
  • In partnership with Student Affairs and health professionals on campus, provide outreach and education to promote the physical and mental health of all Carroll University Students.

Report COVID-19

Any student diagnosed with COVID-19, or who is identified as as a close contact should report results to the COVID-19 Reporting Form

COVID-19 Vaccine Information

COVID cases are starting to increase again. The COVID vaccine is not required, but Carroll University encourages students to be up to date for all recommended COVID vaccine doses. Anyone who is 18 or older is eligible to receive a COVID vaccine booster if it has been 5 months or more from the date of your last/second Pfizer or Moderna vaccine, or 2 months from your J & J vaccine. Under the new campus guidelines, to avoid having to quarantine for 5 days if you are exposed to COVID, you will need to get your COVID booster when you are eligible. The Health Center can provide first, second, and booster doses of the Pfizer COVID vaccine to eligible students one last day for the semester on Monday, May 23 from 2pm-4:30pm. To schedule a COVID vaccine on campus in the Health Center, students can schedule online in the patient portal by choosing COVID-19 vaccine as the reason code or call 262-524-7233. After that, we will not be offering COVID vaccine in the Health Center again until the end of August. 

Please visit this site for more information about booster doses and who is eligible: COVID-19 Vaccine Booster Shots.

If you have received the COVID vaccine or a booster dose, log into the Medicat patient portal and upload a copy of your COVID-19 vaccination card under the upload tab so that the information can be verified. Please call 262-524-7233 or e-mail if you have any questions.

Everyone should get vaccinated against COVID-19 as soon as they are eligible, including people who have already had COVID-19. To find a vaccine provider near you, visit 

Please visit the CDC webpage for more information about COVID-19 Vaccines

COVID-19 Testing on Campus and Waukesha County

COVID Testing at Carroll University

Free COVID Testing at the Student Health Center

  • Symptomatic or asymptomatic close contacts/exposed students can test for free at the Student Health Center
  • The Student Health Center offers rapid COVID tests with results within 15 minutes.
  • Students with any COVID symptoms should be tested, even if they have had the COVID vaccine. 
  • To schedule an appointment, students can schedule online in the patient portal, or call 262-524-7233
  • If you are ill with any COVID symptoms, we will do a rapid COVID test as part of your evaluation, and you will need to use the back entrance.
  • Masks are still required for visits to the Health Center. 

Additional COVID Testing in Waukesha County

COVID testing at CVS Minute Clinic

COVID-19 testing at Walgreens

You must self-isolate until you receive a negative COVID test result.

COVID Testing at ProHealth Care Medical Group - Waukesha Urgent Care

Reserve a spot at ProHealth Urgent Care Big Bend Road - bring your insurance information, they will bill your insurance. Insurance companies usually cover COVID testing if you have symptoms or were exposed. 

If you have symptoms, self isolate while you wait for test results. Do not go to in person class, work, or social gatherings while waiting for your test result.).

Any student diagnosed with COVID-19, should report test results to the COVID-19 Reporting Form.

Students that test positive for COVID need to isolate off campus. 

Isolation and Quarantine Guidelines

CDC Isolation and Quarantine Calculator

COVID-19: Close Contacts

If you had close contact with someone who has been diagnosed with COVID-19, you may be at risk of infection. Anyone who has been exposed to COVID-19 is encouraged to get tested. It is important to quarantine and self-monitor to protect yourself, your family, and the Carroll community. 

What does it mean to be a "close contact" of someone with COVID-19?

You are a close contact if any of the following situations happened while you spent time with the person with COVID-19, even if they didn't have symptoms:

  • Had direct physical contact with the person (for example, a hug, kiss, or handshake).
  • Were within 6 feet of the person for a total of more than 15 minutes in a single day.
  • Had contact with the person's respiratory secretions (for example, coughed or sneezed on; contact with a dirty tissue, shared a drinking glass, food, towels, or other personal items.

Note: Wearing a face mask or covering while you spend time with someone diagnosed with COVID-19, even if the person with COVID-19 was also wearing a mask, likely reduces your risk of getting COVID-10, but may not prevent it entirely. If you and/or the other person with COVID-19 was wearing a face mask or covering during any of the above situations, you are still considered a close contact.


Quarantine is required if a student is a close contact of a person that has been tested positive for COVID-19. Student’s living in Carroll housing should plan to go home to quarantine when it is safe to do so. A student will be released from quarantine when the criteria outlined by the CDC and Waukesha County Public Health Department are met. The CDC and Waukesha County Public Health Department currently follow the guidelines below, which can also be found on the CDC and Waukesha County Division of Public Health websites:
The CDC currently recommends a quarantine period of 10 days. However, based on local circumstances and resources, the following options to shorten quarantine are acceptable alternatives:

  • Quarantine can end after Day 5 with a negative COVID test if no symptoms have been reported during daily monitoring.
  • On days 6-10 students must wear a well-fitting mask in all areas on campus. 
  • Any student who develops symptoms after being exposed should be tested immediately, regardless of their vaccination/booster status,  

Students who are up-to-date on their vaccination (received booster dose) and who come into close contact with someone who tests positive for COVID-19 are not required to quarantine, based on CDC guidelines.

Up-to-date close contacts are required to:

  • Test negative for COVID-19 5 days after their last exposure
  • Wear a mask indoors until they receive negative test results and for days 6-10 after their last contact with the positive person.
  • Monitor for symptoms of COVID-19 and immediately self-isolate should symptoms develop


Isolation is required if a student tests positive for COVID-19 or has symptoms and is awaiting test results. Students who are living in Carroll housing should plan to go home or off campus to isolate.

All students will recive a 10 day isolation end date when contacted by Carroll University Contact Tracers. If students would like to be released from isolation early, they must meet the following requirements:  

  1. Have NO symptoms or improved symptoms 
  2. Have NO fever for 24 hours- must be fever-free without taking fever reducing medications  
  3. If a Residential Student would like to return to their campus living space on day 6 of their isolation period, they MUST meet the additional requirements:  
    1. Test negative for COVID 5 days (or later) after symptoms started OR positive test result if student had no symptoms. (Students cannot test before day 5) 
    2. Students will be responsible for scheduling their own COVID test 
    3. Students can test in the Student Health Center on day 6 or later- they must call 262-524-7233 to schedule an appointment. 
    4. At-home tests will not be accepted – students must get tested at an official lab-certified testing site. 

Students must wait for an official approval email from the Contact Tracing Team before returning to campus.  

Students wishing to receive a COVID test after they were exposed at day 5 to leave quarantine, or if they develop COVID symptoms, can schedule online in the patient portal, or call 262-524-7233

Masks are still required for visits to the Health Center. 

Coronavirus (COVID-19)

What are the symptoms of COVID-19? 

These symptoms may appear 2-14 days after exposure to the virus:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Watch for symptoms-We encourage students to do a self check for symptoms everyday before coming campus or going to class- there are multiple apps you can use:

CDC Self-Checker-A guide to help you make decisions on when to seek testing and appropriate medical care.

Apple/CDC COVID-19 Screening Tool 

COVID-19 Symptom Tracker App

What to Do if You Have COVID-19 Symptoms?
Students with any COVID-19 symptoms should stay home except to get medical care. Do not go to class, work, athletics, dining facilities, or participate in any other activities. Avoid using public transportation or ride sharing. If you feel worse or you think it is an emergency, seek medical care immediately.
  • Students with any of the COVID-19 symptoms above should call their primary provider or one of the numbers below to schedule an appointment for evaluation and COVID testing.
  • Students with symptoms will need to isolate until their test results are back- do not go to in person classes or activities.

Student Health Center- must call 262-524-7233 to schedule an appointment. The Student Health Center offers COVID-19 testing in the morning between 9am-1pm Monday through Friday. We test symptomatic students and asymptomatic close contacts/exposed students. 

ProHealth Care Medical Group - Waukesha Urgent Care* 
2130 Big Bend Road (Hwy 59 & 164), Waukesha, WI 53189

Other COVID Testing Options In Waukesha County

*When going to off campus facilities for COVID testing, we encourage students to use their local Waukesha address rather than their permanent address on clinic/testing forms. This will allow notifications to go directly to Waukesha Public Health and help prevent delays in contact tracing efforts and mitigation of infection. 

When to Seek Emergency Medical Attention

Emergency Warning Signs* for COVID-19.

If someone is showing any of these signs, seek emergency medical care immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

*This list is not all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you.

In an emergency, call 911, Public Safety 262-524-7300, or call ahead to ProHealth Waukesha Memorial Hospital Emergency Department 262-928-1000

During the COVID pandemic, due to risk of aerosolization of the COVID-19 virus, we are asking that students do not use nebulizers in residence halls



COVID-19 Carroll Comeback

Local testing options

Wisconsin Statewide Community Testing Options - Scroll down to see your county

ProHealth Care Coronavirus Hotline: 262-928-4499 

Advocate Aurora COVID 19 Hotline: 866-443-2584

If you have questions or immediate needs related to COVID-19, you can:

Carroll Cupboard Information

Traveling Abroad?

The Health Center NPs can help you prepare to study abroad or head off on your next CCE trip. We can sign the required Medical Health Statement form, review and administer vaccines recommended for travel, and CDC recommendations for your travel destination. We also can write prescriptions for anti-malaria medication, and recommend medication to treat traveler's diarrhea. There is a $20 charge for an international travel consult, or $15 to complete the Medical Health Statement for a Domestic CCE, which is billed to your student account or can be paid using Carroll Cash. Vaccine prices vary, but the Health Center bills the cost of the vaccine plus a $10 administration fee (see Health Center Fees under handouts section on the right of this page). The Health Center staff will give you a receipt to submit to your insurance if covered through a private insurance plan. If you have the WPS student insurance plan offered through the University, travel vaccines and consults are 100% covered if administered by the Student Health Center.

Off Campus Travel Resources:

ProHealth Works International Travel Medicine Clinic

Appointments can be scheduled at their Brookfield, Mukwonago, or Watertown locations.

Phone: (262) 928-5900

They can bill insurance and they offer a discount for services not covered by insurance. For more information visit: 

Waukesha County Public Health

International Travel Clinic

514 Riverview Avenue

Waukesha, WI 53188

Beginning the week of May 24th, 2021, our International Travel clinic will reopen by appointment only on Thursdays. Call for an appointment

Phone: (262) 896-8430

For more information visit:

Web Travel Resource:

The Centers for Disease Control and Prevention (CDC) has a very comprehensive travel page with up to date travel information, notices, and recommendations specific for your destination.

Go to enter your destination and you will learn about the recommended vaccines, medications, health and safety tips, and what to pack in order to stay healthy when traveling to your destination.

Free STI testing/screening