The Student Health Center has moved to The Center For Student Life and Wellness at 304 N. East Avenue. 

Student Health Center staff enjoys working in partnership with students to meet their health needs on campus.

The board certified nurse practitioners (NPs) are able to:

  • Treat students for minor illnesses and injuries
  • Run rapid tests to diagnose COVID-19, strep throat, mono, influenza, urinary tract infections, etc.
  • Order routine blood test and lab tests to monitor chronic conditions and medications through ProHealth lab.  
  • Write prescriptions after examining patients, if indicated
  • Perform annual physical exams, sports physicals, and pap smears
  • Contraceptive counseling and prescriptions
  • Administer vaccines, drug screens, blood tests, immune titers, and TB skin tests
  • Sexually transmitted infection (STI) screening/testing and treatment
  • Complete Cross Cultural Experience (CCE) Medical Health Statements and provide some travel vaccines and prescriptions
  • Examine students that have been sexually assaulted and offer STI testing to victims free of charge. *Please note that Carroll University NPs are confidential reporters but are not SANE nurses (sexual assault nurse examiner) and cannot provide a forensic exam to victims of assault.


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Health Center Hours and How to Schedule an Appointment

Health Center Fall Break Hours: 

The Health Center will be closed for Fall Break on Monday, October 25 and Tuesday, October 26.

The Health Center has relocated to the Center for Student Life and Wellness at 304 N. East Ave.   

ALL VISITS ARE BY APPOINTMENT ONLY. We are not allowing any walk-ins except for in an emergency

  • Ill visits/COVID symptoms/COVID tests will be scheduled in the morning, and well visits will be scheduled late morning to afternoon.
  • To schedule an appointment when you are ill and/or for COVID testing, you must call 262-524-7233.  You cannot schedule a COVID test online. If you are coming to the Health Center for a COVID test, you need to enter through the back door, and then to the left knock on the Health Center door. If no one answers, we may be with a patient and you will need to call 262-524-7233.
  • The COVID testing in the Student Health Center is for students with COVID Symptoms or who were exposed. Please go to this link for information about and to schedule your Weekly COVID Test for asymptomatic, unvaccinated Students
  • To schedule an appointment for a well visit, such as a well physical (for sports, employment, for your program or pap smear), TB test, vaccine, contraception, STI screening, drug screen, immune titer, and also UTI or Gyn concern, students can schedule online in the patient portal, or call 262-524-7233
  • Masks are still required for visits to the Health Center, regardless if you have received the COVID vaccine or not. 

If the reason for your visit isn't listed, or the online slots are full, you can call 262-524-7233 to schedule an appointment. 

Regular Academic Year Hours:

Monday - Thursday 9am-1pm and 2pm-5pm

Friday 9am-1pm and 1:30pm-4:30pm

If you are ill outside of Health Center hours, please see column on right for a list of local clinics.

In an emergency, please call 911 or Public Safety at 262-524-7300. If you need a ride to a local clinic or the ProHealth Care Waukesha Memorial Hospital ER, the Public Safety shuttle will take you if you specify it is for a medical reason. If you are ill with COVID symptoms, please notify dispatch when you call and wear a face covering or mask.

Health Center Staff

Pam Dolata, MSN, FNP-BC, Family Nurse Practitioner, Health Center Director
Kristin Kastner, MSN, ANP-BC, Adult Nurse Practitioner
Monica Adams, C.M.A., Certified Medical Assistant
Cherish Lumpkins, Medical Assistant 
Phone: (262) 524-7233
Fax: (262) 650-4897

Mission Statement and Purpose

  • Provide health care that is convenient, high quality, and cost effective to a diverse population of Carroll University Students.
  • Involve students in their own health care and assist them in achieving their academic and personal goals by providing testing required by their academic program and through promoting, maintaining, and restoring health.
  • Students are involved with and assisted in making informed, sound health choices to prevent illness and restore/promote health today and always. Include self care opportunities and/or patient education with every visit.
  • Provide a knowledgeable, dedicated staff who collaborate with campus and community resources when indicated and are committed to serving in the best interest of Carroll University students.
  • In partnership with Student Affairs and health professionals on campus, provide outreach and education to promote the physical and mental health of all Carroll University Students.

Report COVID-19

Any student diagnosed with COVID-19, or is instructed to isolate or quarantine should report test results and close contacts to the COVID-19 Reporting Form

Report or Find a COVID Vaccine


The Health Center will be offering first or second doses of the Pfizer COVID vaccine on the following dates. To schedule a COVID vaccine on campus, students can schedule online in the patient portal by choosing COVID vaccine as the reason code, or they can call 262-524-7233: 

  • Thursdays, October 7th, and October 14th 2pm-4:30pm
  • Wednesday, October 20th 2pm-4:30pm
  • Thursdays, November 4th, November 11th, and 18th 2pm-4:30pm
  • Thursdays, December 2nd, December 9th, and December 16th 2pm-4:30pm

COVID-19 vaccine booster doses at mass vaccination clinics will likely be offered later in the Fall semester, more information will be coming soon.

The COVID-19 vaccine is highly recommended but not required. Please note that students that are fully vaccinated for COVID-19 are not required to have mandatory COVID-19 testing prior to move in or weekly COVID testing during the academic year. Students who are fully vaccinated also will not need to quarantine if they are exposed (as long as they remain asymptomatic). Student athletes who are fully vaccinated will not need to have regular COVID testing for participation. Please note, COVID testing and masking policies are subject to change based upon Waukesha Public Health, Wisconsin Department of Health Services, and CDC guidelines as well as COVID vaccine transmission rates in the Carroll Community and local Waukesha Community.

If you have received the COVID vaccine, log into the Medicat patient portal and upload a copy of your COVID-19 vaccination card under the upload tab so that the information can be verified. Please call 262-524-7233 or e-mail if you have any questions.

To find a COVID vaccine off campus go to:
COVID-19 Vaccines-What you need to know
  • Everyone in Wisconsin ages 12 and older is eligible to be vaccinated.
  • The vaccines are safe and effective.
  • They are effective at preventing illness, hospitalization, and death.
  • They provide protection against the Delta variant.
  • If you have already had COVID-19, you should still get vaccinated.
  • Data related to vaccine effectiveness in fully vaccinated people 

Please visit the CDC webpage for more information about COVID-19 Vaccines


COVID-19 Testing on Campus and Waukesha County

COVID Testing at Carroll University

Free COVID Testing at the Student Health Center

  • Symptomatic or asymptomatic close contacts/exposed students can test for free at the Student Health Center
  • The Student Health Center will be utilizing rapid COVID tests with results within 15 minutes, however in some circumstances we may need to send a confirmation test to a local lab where the results could take 2-3 days.
  • Students with any COVID symptoms should be tested, even if they have had the COVID vaccine. 
  • Students must call 262.524.7233 to make an appointment; no walk-ins will be accepted.
  • COVID testing is available in the Student Health Center in the morning.
  • Masks are still required for all visits to the Health Center, regardless if you have received the COVID vaccine or not.

The testing in the Student Health Center is for students with COVID Symptoms or who were exposed. Please go to this link for information about and to schedule your Required Weekly COVID Testing for Unvaccinated Students

Additional COVID Testing in Waukesha County

COVID testing at CVS Minute Clinic

COVID-19 testing at Walgreens

You must self-isolate until you receive a negative COVID test result.

COVID Testing at ProHealth Care Medical Group - Waukesha Urgent Care

Reserve a spot at ProHealth Urgent Care Big Bend Road - bring your insurance information, they will bill your insurance. Insurance companies usually cover COVID testing if you have symptoms or were exposed. 

If you have symptoms, self isolate while you wait for test results. Do not go to in person class, work, or social gatherings while waiting for your test result.).

Any student diagnosed with COVID-19, should report test results to the COVID-19 Reporting Form.

Students that test positive for COVID need to isolate off campus. 

Changes to Quarantine Guidelines

COVID-19: Close Contacts

If you had close contact with someone who has been diagnosed with COVID-19, you may be at risk of infection. Anyone who has been exposed to COVID-19 is encouraged to get tested. It is important to quarantine and self-monitor to protect yourself, your family, and the Carroll community. A 14-day quarantine period remains the safest option if you are close contact of someone who has COVID-19.

What does it mean to be a "close contact" of someone with COVID-19?

You are a close contact if any of the following situations happened while you spent time with the person with COVID-19, even if they didn't have symptoms:

  • Had direct physical contact with the person (for example, a hug, kiss, or handshake).
  • Were within 6 feet of the person for a total of more than 15 minutes in a single day.
  • Had contact with the person's respiratory secretions (for example, coughed or sneezed on; contact with a dirty tissue, shared a drinking glass, food, towels, or other personal items.

Note: Wearing a face mask or covering while you spend time with someone diagnosed with COVID-19, even if the person with COVID-19 was also wearing a mask, likely reduces your risk of getting COVID-10, but may not prevent it entirely. If you and/or the other person with COVID-19 was wearing a face mask or covering during any of the above situations, you are still considered a close contact.

A 14-day quarantine remains the safest option if you are a close contact of someone who has COVID-19. DHS and Waukesha County support CDC's recently revised guidelines shortening the quarantine period to 10 days, provided people still monitor for symptoms for the full 14 days. Quarantine may be shortened further to 7 days, using a test-based strategy. 

For people who do not develop symptoms, quarantine can end:

  • Fully vaccinated students do not need to quarantine if they do not have symptoms, but they should have a COVID test 3-5 days after exposure to the positive person. You should also wear a mask indoors in public for 14 days following exposure or until your test result is negative. You should isolate for 10 days if your test result is positive.
  • After completing day 10 of quarantine without testing.
  • Or, on Day 8 of quarantine and receiving a negative test result (PCR or antigen) that was collected within 48 hours of the end of quarantine, on Day 6 or Day 7.  Students can call the Health Center at 262-524-7233 to schedule a test no earlier than day 6 or 7, or can test off campus and submit their COVID test results to Students can also test at an off campus clinic on day 6 or 7 of quarantine and submit a copy of their test. Students need to complete the quarantine early release form to be released at day 8 Quarantine Early Release Form
  • Close contacts must continue to monitor for symptoms for the full 14 days. If they develop symptoms after the end of their quarantine, people should immediately isolate, contact their health care provider or the Health Center, and get tested. Community testing site locations may be found at:  

Coronavirus (COVID-19)

What are the symptoms of COVID-19? 

These symptoms may appear 2-14 days after exposure to the virus:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Watch for symptoms-We encourage students to do a self check for symptoms everyday before coming campus or going to class- there are multiple apps you can use:

CDC Self-Checker-A guide to help you make decisions on when to seek testing and appropriate medical care.

Apple/CDC COVID-19 Screening Tool 

COVID-19 Symptom Tracker App

What to Do if You Have COVID-19 Symptoms?
Students with any COVID-19 symptoms should stay home except to get medical care. Do not go to class, work, athletics, dining facilities, or participate in any other activities. Avoid using public transportation or ride sharing. If you feel worse or you think it is an emergency, seek medical care immediately.
  • Students with any of the COVID-19 symptoms above should call their primary provider or one of the numbers below to schedule an appointment for evaluation and COVID testing.
  • Students with symptoms will need to isolate until their test results are back- do not go to in person classes or activities.

Student Health Center- must call 262-524-7233 to schedule an appointment. Beginning January 11th, the Student Health Center offers COVID-19 testing in the morning between 9am-12:30pm Monday through Friday. We test symptomatic students and asymptomatic close contacts/exposed students. 

ProHealth Care Medical Group - Waukesha Urgent Care* 
2130 Big Bend Road (Hwy 59 & 164), Waukesha, WI 53189

Other COVID Testing Options In Waukesha County

*When going to off campus facilities for COVID testing, we encourage students to use their local Waukesha address rather than their permanent address on clinic/testing forms. This will allow notifications to go directly to Waukesha Public Health and help prevent delays in contact tracing efforts and mitigation of infection. 

When to Seek Emergency Medical Attention

Emergency Warning Signs* for COVID-19.

If someone is showing any of these signs, seek emergency medical care immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

*This list is not all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you.

In an emergency, call 911, Public Safety 262-524-7300, or call ahead to ProHealth Waukesha Memorial Hospital Emergency Department 262-928-1000

During the COVID pandemic, due to risk of aerosolization of the COVID-19 virus, we are asking that students do not use nebulizers in residence halls



COVID-19 Carroll Comeback

Local testing options

Wisconsin Statewide Community Testing Options - Scroll down to see your county

ProHealth Care Coronavirus Hotline: 262-928-4499 

Advocate Aurora COVID 19 Hotline: 866-443-2584

If you have questions or immediate needs related to COVID-19, you can:

Close Contacts, Quarantine, and Isolation






Prevent COVID 19

Until a vaccine for COVID-19 becomes available, these are the best measures to protect yourself: 

  • Avoid close contact with others and practice physical distancing.
  • Cover your mouth and nose with a mask or face covering when around others
  • Practice good hand hygiene.
  • Avoid touching your face, eyes, and mouth when in public
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • Monitor your health daily and stay home when you are ill

Free STD Testing Available


Traveling Abroad?

The Health Center NPs can help you prepare to study abroad or head off on your next NCEP trip. We can sign the required Medical Health Statement form, review and administer vaccines recommended for travel, and CDC recommendations for your travel destination. We also can write prescriptions for anti-malaria medication, and recommend medication to treat traveler's diarrhea. There is a $20 charge for a travel consult, which is billed to your student account or can be paid using Carroll Cash. Vaccine prices vary, but the Health Center bills the cost of the vaccine plus a $10 administration fee (see Health Center Fees under handouts section on the right of this page). The Health Center staff will give you a receipt to submit to your insurance if covered through a private insurance plan. If you have the WPS student insurance plan offered through the University, travel vaccines and consults are 100% covered if administered by the Student Health Center.

Off Campus Travel Resources:

ProHealth Works International Travel Medicine Clinic

Seeger Medical Office Building

20611 Watertown Rd. Suite J

Waukesha, WI 53186

Phone: (262) 928-5900

They can bill insurance and they offer a discount for services not covered by insurance. For more information visit:


Waukesha County Public Health

International Travel Clinic

514 Riverview Avenue

Waukesha, WI 53188

Call for an appointment

Phone: (262) 896-8430

For more information visit:


 Web Travel Resource:

The Centers for Disease Control and Prevention (CDC) has a very comprehensive travel page with up to date travel information, notices, and recommendations specific for your destination.

Go to and enter in the country you are traveling to and you will learn about the recommended vaccines, medications, health and safety tips, and what to pack in order to stay healthy when traveling to your destination.

Health Info Links