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Contact Information

Phone: 262-524-7367 (off-campus)
                          x2273 (on campus)


PiONEer Card Office Hours: M to F  - 9:00am to 5:00pm*
PiONEer Card - New or Replacement: Monday - Thursday - 7:00am to 11:30pm*
                                                            Friday -Saturday - 7:00am to 12:30am*
                                                            Sunday - 10:30am to 11:30pm*
* Hours may vary during breaks and holidays. Please see the Campus Center page for break and holiday hours of operation.*


The PiONEer Card Office is conveniently located at the Information Desk, located in the Campus Center.

Alumni PiONEer Card

Click here for more information regarding Alumni PiONEer Cards.

Lost PiONEer Cards

Did you lose or misplace your PiONEer Card? Click here to freeze your account so no one can access your information until your PiONEer Card is found or replaced.
Did you leave your PiONEer Card on a table in the Main Dining Room? Dining services personnel might have noticed it. Did you drop your card on the sidewalk when you opened your backpack to get a book? The president might have found it as she walked to her office. The Information Desk staff will send emails to PiONEer Card holders whose cards have been brought to the Information Desk.
Replacement Fees:
Damaged and or Replacement for Lost/Stolen PiONEer Card: $20.00

ID Proofing

In order to qualify for a PiONEer Card, you will be asked to present proof of identification, in person, at the PiONEer Card Office, located in the Campus Center (at the Information Desk). Only original documents will be accepted.

Patrons will be asked to present a valid government issued ID, from the following list:

  • U.S. Passport
  • U.S. Passport Card
  • Foreign Passport
  • U.S. State or Territory Drivers License
  • US Federal or State Agency ID Card
  • U.S. Military ID Card
  • U.S. Military Dependent’s ID Card
  • U.S. Coast Guard Merchant Marine Card

If you do not have one of the forms of valid government ID mentioned above, you may alternatively present two forms of ID from the following list:

  • High School Yearbook, with picture
  • High School Photo ID
  • Credit Card With Photo
  • Lease Agreement
  • Social Security Card
  • Certified Carroll University Transcript
  • Military Discharge DD214
  • Certified Birth Certificate
  • Certified Marriage License