Contact Information


Phone: 262-524-7367 (off campus)



The Pioneer Card Office is conveniently located at the Information Desk in the Campus Center.
Easter Weekend Hours
Thursday, April 14 - 7am-8pm
Friday, April 15 - closed
Saturday, April 16 - closed
Sunday, April 17 - 12pm-11:30pm
Regular Hours
Monday - Thursday - 7am to 11:30pm
Friday - Saturday - 7am to 12:30am
Sunday - 10:30am to 11:30pm
Hours vary during breaks and holidays. Please see the Campus Center page for break and holiday hours of operation.
Pioneer Card Mission Statement
The Pioneer Card Office provides an all-in-one identification, access, and transaction system for use across campus. The Pioneer Card Office strives to investigate and implement advanced technologies which support student success and the university’s mission. The dedicated and trained card office staff offers courteous, timely, and effective services to the entire Carroll community of Pioneer Card users.

Pioneer Card Benefits

Your Pioneer Card is your official campus identification card! Use it for:
  • Campus access
  • Meal Plans
  • Dining Dollars - use at all dining locations on campus (removed after end of Summer Session 1)
  • Carroll Cash - (Carroll Cash stays active for students throughout their time at Carroll and for one year after graduation):   
    • Dining services
    • Vending machines
    • Bookstore 
    • Public copy machine (located in the Library)
    • PioPrint - use Carroll Cash once your PioPrint funds are used up
    • Parking fines (paid in the Business Office)
    • Health Center fees (paid in the Health Center or Business Office)
    • Local participating merchants
  • Discount Program - receive discounts at local participating merchants
  • U.S. Bank  turn your Pioneer Card into your ATM/Debit Card 


Lost Pioneer Cards

Did you lose or misplace your Pioneer Card? Click here to freeze your account so no one can access your information until your Pioneer Card is found or replaced. Emails will be sent to Pioneer Cardholders whose cards have been brought to the Information Desk.

Alumni Pioneer Cards

Click here for more information regarding Alumni Pioneer Cards.


Replacement Pioneer Cards

Your first Pioneer Card is free. Sometimes, however, Pioneer Cards are lost, stolen, damaged, or worn out. Please visit the Pioneer Card Office and we will take your photo and print a new ID for you. All replacement cards cost $20, except for legal name changes, preferred name changes, or a change of role on campus. Please bring a government-issued photo ID, such as a driver's license or passport, when you come for your new card. 

The Pioneer Card Office offers Name-in-Use on cards for trans* and non-binary cardholders at no charge. Please make an in-person appointment to make this change by emailing